by Stepp Sydnor | Oct 3, 2016 | Business Communications, Sales Techniques & Tips, Sales Training
How would you counter this objection? Do Say I agree we are not the low-price leader. Are you looking for a company that can offer you only the lowest price possible, or are service and quality a concern? Many of my clients said the same thing until we took a closer...
by Stepp Sydnor | Sep 16, 2016 | Business Communications, Sales Techniques & Tips
Sales Objection #1 “I want to think it over” Do Say: • I understand. You want to make the best decision. What do you feel you need to think about? • I can see that. Tell me—is it money that concerns you? • What questions have I not answered for you? • What...
by Stepp Sydnor | Aug 17, 2016 | Business Communications, Sales Techniques & Tips, Sales Training
The first skill you need to develop in order to minimize objections is to learn to listen. Listening is an art form. It’s like seeing a picture being painted in front of your eyes, so get your paintbrush ready A lot has been said about communication—and even more...
by Stepp Sydnor | Aug 12, 2016 | Sales Techniques & Tips, Sales Training
During my thirty-five years in the business of selling, I experienced almost every objection imaginable. I had to realize that buyers object to just about everything. And the more seasoned the buyers, the more intelligent their strategies. I was clueless when I...